Refund policy
Return & Refund Policy
All Sales Final Thank you for shopping with COLDSTART SUPPLY. Please note that all sales are final. We do not offer returns, exchanges, or refunds for a change of mind or general buyer's remorse.
Exceptions Your satisfaction is highly important to us. While our standard policy is final sale, we understand that exceptional circumstances can occur. If you receive an item that is damaged, defective, or incorrect, please reach out to us within 7 days of receiving your order. We evaluate these situations on a case-by-case basis and will do our best to make it right.
Contact Us If you believe your order qualifies for an exception, please contact our support team at 716supply@gmail.com or reach out to us via Instagram DM. Please include your order number and a brief description of the issue (including photos, if applicable). We will get back to you as soon as possible with a resolution.